Patient Bill of Rights

College Health Services recognize the following individual rights of our patients:

• The right to competent, respectful, considerate and dignified care without regard to age, race, color, sexual orientation, religion, marital status, sex, or national origin.
• The right to confidentially of all Protected Health Information (PHI), to privacy during examination, treatment, discussions and consultations.
• To access medical records when requested in writing.
• To know the name and position of the person(s) attending to you via identification badges.
• To refuse or approve the release or disclosure of the content of his/her medical record except as required by law.
• To refuse referrals and accept the consequences of doing so.
• The right to be an active participant in treatment, education and follow-up to promote a healthy life by being given, when possible, information regarding diagnosis, treatment and prognosis, and by being accepted as a decision maker by Health Service professionals.
• The right to information concerning; student health fee, to know what is billable to you before services have been rendered, all available services, follow-up care, change providers.
• The right to know the name of the staff member attending to you via identification badges administering care and the right to change to another care giver if you wish.

Patient Responsibilities
In order to ensure prompt, thorough, effective care, patients must cooperate by fulfilling the following responsibilities:

• Provide complete and accurate health history to the best of their ability about their health, including any medications, over the counter preparations, supplements being used and any allergies or sensitivities.
• Follow the treatment plan prescribed by their provider and participate in their care and ask for clarification and explanation if health care responsibilities are not understood.
• To keep appointments at the Health Service and any appointments off campus that has been arranged by Health Service personnel.
• Provide a responsible adult to transport their home from the facility and remain with them for twenty-four (24) hours, if required by their provider.
• To be courteous, respectful and considerate to staff when receiving Health Service care.
• Keep appointments at Health Service, and any appointments off campus that have been arranged by Health Service personnel.
• Accept personal financial responsibility for any charges not covered by their insurance.