Student Resources and FAQs

Distance and Online Learning has put together some important resources for students taking online and remote courses.

Online and remote students are encouraged to take advantage of the college's academic support and student services available as well as participate in Campus Life activities

Online Learning: A Guide to Getting Started
Students can find important information on this page, including:

  • How to access your class and email
  • Computer requirements
  • Tips for being a successful online student
  • Orientating yourself with the online course environment

Student Remote Access
You will find instructions on how to gain access to college computers and software from home to complete coursework.

FAQs

What are the Online Learning Complaint Procedures?

All student grievances with online courses are to follow the same procedures as on-campus courses. Students taking online classes offered by Hudson Valley Community College while residing in states other than New York should attempt to resolve any issues or complaints with the college first. The college's complaint procedures, including the Grade Grievance Procedure, as well as procedures for complaints concerning bias and discrimination are available in the College Catalog, under [Loading Policies and Procedures link…].

If an issue cannot be resolved internally, an out-of-state student may file a complaint with the New York State Department of Education. The State Higher Education Executive Officers (SHEEO) provides resources relating to state authorization of distance education.

This is in compliance with U.S. Department of Education's Program Integrity Regulations related to State Authorization.

Get in Touch

Center for Distance and Online Learning

Bulmer Telecommunications Center, Room 1042

Regular Hours: Monday - Friday, 8 a.m. - 5 p.m.
Summer 2023 Hours (May 22 - July 28): Monday – Thursday, 8 a.m. – 4 p.m.; Friday, Closed

Get Help