Frequently Asked Questions

Please find the answers to some frequently asked questions related to the COVID-19 situation below.

FAQs Related to COVID-19

- last updated Sept. 1, 2020

Coming to Campus

Departments and Services

Online and Remote Access

Student Help Hotline and Web Form

We ask that students please read the FAQs listed above and use the online directory to contact specific offices or instructors, but understand you may have questions and aren't sure who to ask.

If you would like to speak with a college staff member about a particular concern, you may call (518) 629-7800 or complete the Question Related to COVID-19 Situation web form.

This hotline and completed form entries are staffed by members of our college community who can assist you or help you find the information you need. The hotline will be staffed from 8 a.m. to 4:30 p.m. each weekday.