Information Technology Services (ITS)
 
 
 
 
 
 
 
 
 
Welcome

Main Office
Higbee Hall, Room 119
Phone: (518) 629-7311
Fax: (518) 629-7548
Hours: Monday - Friday, 8 a.m. to 4:30 p.m.
Summer Hours: Monday - Friday, 8 a.m. to 4 p.m.

  

Technical Support
Higbee Hall, Room 110
Phone: (518) 629-7364
Hours: Monday - Friday, 7:30 a.m. to 5:30 p.m.
Summer Hours: Monday - Friday, 7:30 a.m. to 4 p.m.
Walk-in Support: Monday - Friday, 7:30 a.m. to 5:30 p.m.
Visit our Technical Support page for more support options.


SECURITY ALERT: E-mail phishing scams have reached a critical level and are negatively impacting college business. All employees must remain extremely vigilant to e-mail phishing attempts.

Remember, you should only enter your HVCC credentials on an authentic ".hvcc.edu" domain (URL).

Further information on phishing scams can found at www.hvcc.edu/its/phishing.html


2015 Virtual Desktop Infrastructure (VDI) Rollout Schedule

For more information, please read about the VDI project.

Faculty/Staff Office Desktop PCs

Thursday, Aug. 13

Location Status
Amstuz Science Hall Completed
Brahan Hall Completed
Fitzgibbons Health Technologies Center Completed

Friday, Aug. 14

Location Status
Bulmer Telecommunications Center Completed
Siek Campus Center Completed

Monday, Aug. 17

Location Status
Marvin Library Learning Commons Completed

Tuesday, Aug. 18

Location Status
Cogan Hall Completed
Day Care Center Completed
CoGen Plant Completed
Higbee Hall Completed
LaPan Services Building Completed
Williams Hall Completed

Wednesday, Aug. 19

Location Status
Administration Building Completed
Guenther Enrollment Services Center Completed
Parking Garage Completed
Science Center Completed

Thursday, Aug. 20

Location Status
Hudson Hall Completed
Lang Technical Building Completed
McDonough Sports Complex Completed

Thursday, Aug. 27

Location Status
400 Jordan Road, Troy Completed
TEC-SMART Completed

Date TBD

Location Status
Albany Extension Center at 175 Central Ave.
  

ACE Desktop PCs

Thursday, Aug. 13

Location Status
Siek Campus Center - Computer Cafe Completed

Monday, Aug. 17

Location Status
Marvin Library Learning Commons Completed

Date TBD

Location Status
Classrooms (including Instructor Consoles)