Information Technology Services

How To Get Help

Request services and support, report issues and browse the Knowledge Base for helpful tutorials from Information Technology Services, Enterprise Operations and Distance & Online Learning in one easy location.

Help Desk

Education Discounts

Education discounts are available for students, faculty and staff at the following online stores:

Contact Information Technology Services (ITS)

ITS Help Desk
Higbee Hall, Room 110

Walk-in Support Hours: Monday - Friday, 7:30 a.m. to 5:30 p.m. (4 p.m. during Summer)

Regular Hours: Monday - Friday, 7:30 a.m. to 8 p.m. (4 p.m. during Summer)

ITS Main Office
Higbee Hall, Room 119

Fax: (518) 629-7548

Hours: Monday - Friday, 8 a.m. to 4:30 p.m. (4 p.m. during Summer)