Patient Bill of Rights
In order to meet our goal of providing effective,
high quality health care to Hudson Valley Community College and
EOC students, faculty and staff, we recognize the following individual
rights of our patients:
The right to competent, respectful, considerate and courteous
care without regard to age, race, color, sexual orientation,
religion, martial status, sex, or national origin.
The right to be given proper treatment, education and follow-up
to promote a healthy life.
The right to protection of medical records and privacy during
examination, treatment, discussions and consultations.
The right to information regarding diagnosis, treatment and
prognosis (when feasible).
The right to participate in decisions affecting health care
and refuse care if so desired.
The right to information concerning; the student health fee,
available services and the rights and responsibilities as a
The right to know the name of the staff member administering
care and the right to change to another care giver if you wish.
The right to voice complaints, to have those complaints investigated
and the right to recommend changes in policy.
In order to ensure prompt, thorough, effective care, patients
must cooperate by fulfilling the following responsibilities:
To provide the College Health Services with a complete and
accurate health history.
To keep appointments at the Health Service and any appointments
off campus that have been arranged by College Health Services
To ask for clarification and explanation if health care responsibilities
are not understood.
To follow instructions regarding treatment offered by the Health
To be courteous, respectful and considerate when receiving
Health Services care.
To make suggestions for improvement in our services.