Refund and Cancellation Policies

The information listed below pertains to all Workforce Development Institute courses, unless otherwise noted.

** Please note that the request for refund must be submitted in writing. All refunds will be in the form of a check. Refunds typically take 14 to 21 days to be processed.

Courses may be canceled due to insufficient enrollment. Every effort will be made to notify students of cancellations and refunds will be made.

Refund Policy for Security Guard Instructor Development Course

Students are entitled to a 100 percent refund at any time prior to the start of instruction. Late arrival or lack of attendance does not constitute withdrawal and eligibility for a refund. Requests for refund must be submitted in writing. All refunds are in the form of a check and typically take 14-21 days to be processed. Note: A DCJS approved security guard training school cannot assess any non-refundable registration fees, deposits, or cancellation fees.

Please refer to the table above: Courses eight weeks or less for further refund information.

Refund Policy for Security Guard Pre-Assignment 8-hour Training and Security Guard Annual In-Service 8-Hour Training

Students are entitled to a 100 percent refund at any time prior to the start of instruction. Students who arrive late will not be allowed into the course. Late arrival or lack of attendance does not constitute withdrawal and eligibility for a refund. Requests for refund must be submitted in writing. All refunds are in the form of a check and typically take 14-21 days to be processed. Note: A DCJS approved security guard training school cannot assess any non-refundable registration fees, deposits, or cancellation fees.

If the course is conducted in one 8-hour session, there will be no refund after instruction begins.

If the course is conducted in two 4-hour sessions, students are entitled to a 50 percent refund when withdrawal occurs after commencement of the first 4-hour session, but before instruction begins for the second 4-hour session. There will be no refund if withdrawal occurs after instruction begins for the second 4-hour session.

Refund Policy for Security Guard On-The-Job 16-Hour Training

Students are entitled to a 100 percent refund at any time prior to the start of instruction. Students who arrive late will not be allowed into the course. Late arrival or lack of attendance does not constitute withdrawal and eligibility for a refund. Requests for refund must be submitted in writing. All refunds are in the form of a check and typically take 14-21 days to be processed. Note: A DCJS approved security guard training school cannot assess any non-refundable registration fees, deposits, or cancellation fees.

If the course is conducted in two 8-hour sessions, students are entitled to a 50 percent tuition refund when withdrawal occurs after the commencement of the first 8-hour session, but before instruction begins for the second 8-hour session. There will be no refund if withdrawal occurs after instruction begins for the second 8-hour session.

If the course is conducted in two 4-hour sessions and one 8-hour session, students are entitled to a 75 percent refund when withdrawal occurs after commencement of the first 4-hour session, but before instruction begins for the second 4-hour session. A 50 percent refund will be given when withdrawal occurs after commencement of the second 4-hour session but before instruction beings for the final 8-hour session. There will be no refund if withdrawal occurs after instruction begins for the 8-hour session.