Ask a Librarian

There are multiple ways to ask a librarian a question.


Have a research question? Get live answers 24 hours a day, seven days a week.

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Got a quick question? Text a librarian at (518) 708-6600. There is no fee to use the service; standard message rates apply.

Make a Research Appointment

Use the online request form to make a research appointment for one-on-one assistance from a librarian. Appointments require 24-hour advance notice. You will receive an email confirmation of your appointment. Stop by the reference desk for immediate assistance or use the chat or email options provided on this page.

Visit the Writing and Research Center

Librarians are available to assist on a walk-in basis at the Writing and Research Center on the second floor of the Marvin Library Learning Commons. You are encouraged to make an appointment in advance for extended research help.

Email the Reference Desk

Send us your research questions and reference librarians will answer them online. This service is designed to provide brief answers to factual questions or to direct you to resources that can help you answer a more involved question.

We will respond to your question within 24 hours, Monday through Friday. Questions submitted on a weekend or holiday may take a little longer. Sometimes our response will ask you for additional information or clarification of your question.

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Marvin Library Learning Commons