Information Technology Services (ITS)
 
 
 
 
 
 
 
 
 
 

Change Your User Password

This utility will change your user password, which controls access to: on-campus workstation authentication; email; MyHudsonValley Portal System (Blackboard); all webpages requiring authentication; and WIReD.

New form released March 28!

Password requirements are as follows:

  • Must be eight (8) to one hundred twenty-seven (127) characters in length
  • Must contain at least one (1) of each of the following:
    • Lowercase letter
    • Uppercase (Capital) letter
    • Special character
         ! @ # $ % ^ & * ( ) _ + - = { } [ ] \ | : ; < > ? , . /
    • Digit
         0 1 2 3 4 5 6 7 8 9
  • Must not contain your own first name, last name, or username forwards or backwards
  • Must not contain any five (5) character sequences of: Repeated characters, incrementing characters or keyboard layouts. For example:
    • Passssssword01! would not be allowed because of the 5 's' characters in a row.
    • Password123456! would not be allowed because of the 5 incrementing digits in a row.
    • PasswordQWERT01! would not be allowed because 'QWERT' contains 5 characters in a row of a keyboard layout.
    • PasswordABCDE01! would not be allowed because 'ABCDE' contains 5 incrementing characters in a row.

Username and Password Help

If you are a student and require assistance with your username or password, please contact the Computer Learning Center Help Desk at (518) 629-7891 or email clchelp@hvcc.edu, or email Enrollment Services at studenthelp@hvcc.edu.

If you are a faculty or staff member, please contact the ITS Help Desk at (518) 629-7364.