Information Technology Services
 
 
 
 
 
 
Documentation

Java 7 Update 51 Blackboard Problems


Java 7 Update 51 has introduced additional security settings that block applications without an up to date “Permissions manifest attribute”. The multiple file upload as well as collaboration tools (virtual classroom and chat), Blackboard Collaborate Voice Authoring Tools, Blackboard Collaborate, and the Equation Editor will either not load or function properly. Blackboard is working on a solution for the problem.

If you have installed this version of Java on your personal machine, please follow the workaround steps below to access all features again within Blackboard.

Workaround
Add Blackboard URLs to the site exceptions in Java. This will tell Java that Blackboard and its plugins are safe applications to load.

  1. Navigate to the Java Control Panel and open it.
    • Windows/Mac – Open your system control panel or System Preferences and choose Java.
    • Linux – Run the jcontrol command.
  2. Click the Security tab:
    java7u51_java-security-panel
  3. Click on Edit Site List.
  4. Click on Add.
  5. Enter the Blackboard URL – https://bbprod.hvcc.edu
    Click on Add. Enter the following URL for the Equation Editor – http://www.wiris.com
    Click on Add. Enter the following URL for Blackboard Collaborate Voice – https://hvccvoice.wimba.com
    Click on Add. Enter the following URL for Blackboard Collaborate – https://na-downloads.elluminate.com
  6. java7u51_java-exception

  7. Click OK to Close the Exception Site List.
  8. Click the Security tab, the Exception Site List section should have the additions you just made.